Privacy Policy
Last Updated: 15 February 2026 | Gemilang Tech | 104 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia
1. Introduction
Gemilang Tech ("we", "us", "our") is committed to handling personal data with care. This policy explains what personal data we collect, why we collect it, how it is used, and the rights you have in relation to it.
This policy applies to personal data collected through our website at https://gemilangtech.world, through our contact forms, and in the course of service engagements. It is governed by Malaysia's Personal Data Protection Act 2010 (PDPA).
2. What Personal Data We Collect
We collect the following categories of personal data:
- Contact information: Name, email address, and telephone number provided via our contact form or direct communication.
- Enquiry content: Messages or project descriptions submitted through our website.
- Technical data: IP address, browser type, and page visit data collected through analytics cookies (where consent is given).
- Client engagement data: Data shared with us during service delivery, subject to separate engagement agreements.
Data is collected when you submit our contact form, communicate with us by email or phone, or when analytics cookies are accepted on our website.
We retain contact enquiry data for 24 months from the date of last contact, and website analytics data for 14 months. Engagement data is retained according to the terms of the individual service agreement.
3. How We Use Your Personal Data
We use personal data for the following purposes:
- Responding to enquiries submitted through our website
- Providing and managing service engagements where agreed
- Understanding how our website is used (analytics cookies, with consent)
- Complying with legal obligations under Malaysian law
We do not use personal data for direct marketing without prior consent. We do not sell personal data to third parties.
Our legal basis for processing contact enquiry data is legitimate interest (responding to your communication). For analytics data, our legal basis is your consent via cookie acceptance.
4. Data Protection Measures
- Website data transmitted via HTTPS (TLS encryption)
- Access to personal data limited to team members who require it for the purpose it was collected
- Service engagement data handled under signed data handling agreements
- Breach notification procedures aligned with PDPA requirements
- Regular review of data held and deletion of data no longer needed
5. Cookies
Our website uses cookies. Essential cookies are necessary for the site to function. Analytics cookies are optional and only placed with your consent.
For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.
6. Third-Party Services
We may use the following third-party services, which may collect data as described in their own privacy policies:
- Google Analytics: Website usage analytics (optional, requires cookie consent)
- Google Maps: Embedded map on our website (no personal data shared by Gemilang Tech)
- Email service providers: Used for receiving and responding to enquiries
We are not responsible for the data practices of third-party services. Where we share data with third parties, we do so only where necessary and under appropriate agreements.
7. Your Rights
Under Malaysia's PDPA, you have the following rights in relation to your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate personal data.
- Withdrawal of consent: Withdraw consent for optional processing (such as analytics) at any time.
- Restriction: Request that we limit how we use your data in certain circumstances.
- Complaint: Lodge a complaint with Malaysia's Personal Data Protection Commissioner if you believe your rights have been violated.
To exercise any of these rights, contact us at [email protected]. We will respond within 21 days.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before submitting personal data.
9. Children's Privacy
Our services are directed at organisations and business professionals aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you believe a minor has submitted data through our website, please contact us so we can delete it.
10. Changes to This Policy
We may update this policy from time to time. Where changes are material, we will note the updated date at the top of this page. Continued use of our website following an update constitutes acceptance of the revised policy.
11. Contact
For data privacy enquiries:
Gemilang Tech
104 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia
Email: [email protected]
Phone: +60 3-4027 8156