Cookie Policy
We use cookies and similar technologies to help our website work properly and to understand how visitors interact with it. This page explains what we use and gives you straightforward controls to manage your preferences.
What Are Cookies?
Cookies are small text files that a website places on your device when you visit. They help the site remember information about your visit — such as your language preference or whether you have already seen a particular notice — so your next visit feels more consistent.
Cookies do not contain software or viruses, and they cannot access other files on your device. Most browsers accept cookies by default, but you can configure your browser to refuse or delete them at any time.
We also use similar technologies like localStorage for storing your cookie consent preferences — this keeps the consent record on your device without making any server requests.
Types of Cookies We Use
Essential Cookies
Always ActiveThese cookies are necessary for the website to function. Without them, basic features like page navigation and form submissions would not work. They cannot be switched off.
Analytics Cookies
These help us understand how visitors navigate our site — which pages attract the most attention, where visitors come from, and how long they stay. This allows us to improve our content and service descriptions over time. All data collected is aggregated and does not identify individual users.
Marketing Cookies
Marketing cookies allow us to understand whether people who visited our site later engaged with our services after seeing an advertisement. They are used by advertising platforms (such as Google Ads or Meta) to measure campaign effectiveness. We do not use these to build individual advertising profiles.
Preference Cookies
Preference cookies remember choices you make — such as your preferred language or regional settings — so you do not need to reconfigure them on each visit. These are purely for your convenience and do not track behaviour across sessions.
Third-Party Services
Some cookies on our website are set by third-party services that help us deliver a better experience. These services operate under their own privacy and cookie policies:
- Google Analytics — Used to understand aggregate website traffic and user behaviour patterns. Google's data processing is governed by their Privacy Policy.
- Google Maps — Used to display our business location on the contact page via an embedded map frame.
- Meta Pixel (Facebook) — May be used for conversion tracking when we run advertising campaigns. Subject to Meta's Data Policy.
- Microsoft Bing — Conversion tracking used when we advertise on Bing search. Subject to Microsoft's Privacy Statement.
Cookie Duration
Session Cookies
These exist only while your browser is open. They are automatically deleted when you close the browser tab or window. Typically used for security and navigation continuity.
Persistent Cookies
These remain on your device until they expire (typically 30 days to 24 months) or until you delete them manually. Used for remembering preferences and analytics measurement.
Your Cookie Preferences
You can adjust your cookie preferences below at any time. Essential cookies cannot be disabled as they are required for the website to operate correctly.
Essential Cookies
RequiredAlways enabled — required for site functionality.
Analytics Cookies
Help us understand how visitors use our website (aggregated data only).
Marketing Cookies
Allow us to measure the effectiveness of our advertising campaigns.
Preference Cookies
Remember your settings and regional preferences across visits.
Managing Cookies in Your Browser
You can also manage or delete cookies directly through your browser settings. Here are brief instructions for the most commonly used browsers:
- Open Chrome and click the three-dot menu in the top right.
- Select Settings, then Privacy and security.
- Click Cookies and other site data.
- Choose your preferred cookie setting, or use See all site data and permissions to manage individual sites.
- Open Firefox and click the hamburger menu (three lines) in the top right.
- Select Settings, then Privacy & Security.
- Under Cookies and Site Data, click Manage Data to view or delete cookies.
- Use the Enhanced Tracking Protection settings to control tracking across all sites.
- Open Safari and go to Preferences (macOS) or Settings (iOS).
- Click or tap Privacy.
- Choose Manage Website Data to view and delete cookies from individual sites.
- Enable Prevent Cross-Site Tracking for additional protection.
- Open Edge and click the three-dot menu in the top right.
- Select Settings, then Cookies and site permissions.
- Click Manage and delete cookies and site data.
- You can block all cookies, allow only from current sites, or manage specific sites.
For mobile browsers, cookie settings are typically found under your device's browser app settings. Please consult your browser's help documentation for the most current instructions, as menus may change with software updates.
Your Rights
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have rights relating to how your data is used. With respect to cookies specifically:
- Right to withdraw consent: You can update your preferences at any time using the controls on this page. Withdrawing consent for optional cookies does not affect any services we provide to you.
- Right to access information: You can ask us what cookies are in use and what data they collect.
- Impact of disabling cookies: Disabling analytics or marketing cookies will not affect your ability to use our website. Disabling essential cookies may cause some features to not work correctly.
For privacy-related questions or to exercise your rights, please contact: [email protected]